🔍 Who is Akshay Ghulati?

In India’s ever-evolving digital commerce landscape, Akshay Ghulati has emerged as a key force enabling thousands of brands to scale with confidence. As the Co-Founder of Shiprocket, Akshay is helping solve one of the most critical challenges for D2C brands — reliable, tech-enabled logistics.

With a deep background in global operations and strategy (previously with companies like Amazon and Fosun), Akshay brings the rare ability to blend execution rigor with entrepreneurial agility. Today, Shiprocket is India’s leading eCommerce logistics platform, powering shipping for over 250,000 sellers and growing.

🛠️ What is Shiprocket?

Shiprocket began with a simple mission: make logistics easy, affordable, and scalable for digital-first brands. As eCommerce exploded in India, small businesses needed access to delivery infrastructure that could match customer expectations.

The platform offers:

• Seamless integrations with major marketplaces (Amazon, Flipkart, etc.)
• Plug-and-play logistics for D2C websites (Shopify, WooCommerce, etc.)
• AI-powered courier allocation based on cost and performance
• End-to-end tracking, NDR management, and customer communication tools

Shiprocket has since evolved into a full-stack logistics and fulfillment powerhouse, expanding to:

• Warehousing & fulfillment centers in over 35 locations
• Cross-border shipping solutions for global sellers
• Shiprocket Capital — a financing arm supporting sellers with working capital

📈 The 2025 Expansion Playbook

In 2025, Shiprocket is more than a logistics partner — it’s an ecosystem. The platform now enables:

• Same-day and next-day delivery in 30+ Indian cities
• Integrated returns and exchange workflows
• Analytics dashboards that give sellers visibility into performance, delays, and delivery success rates

Akshay’s vision is clear: turn Shiprocket into the Amazon-level backend for every D2C brand, without the brand losing its customer identity.

🧠 Akshay’s Leadership Approach

Known for his calm decision-making and systems-first mindset, Akshay has scaled Shiprocket from startup mode to operational excellence. His leadership principles include:

• Customer obsession — optimizing not just for sellers but for their buyers
• Data-first thinking — from courier performance to packaging insights
• Team empowerment — building cross-functional teams aligned to outcomes

He also plays an active role in guiding founders and operators in the D2C space, often sharing insights through podcasts, panels, and investor roundtables.

🗣️ What Brands Say About Shiprocket

“With Shiprocket, our logistics went from a bottleneck to a growth driver.” — Founder, Skincare D2C Brand

“We saved over 20% in shipping costs and reached more customers in Tier 2 and Tier 3 cities.” — Head of Ops, Fashion Label

“Akshay and the team helped us think about fulfillment as a brand-building tool, not just a delivery solution.” — D2C Founder

🌍 What’s Next in the Pipeline?

Shiprocket’s roadmap for 2025 includes:

• Hyperlocal delivery network using EV-based fleets
• Last-mile intelligence systems that optimize rider routes in real-time
• Expansion into SEA and MENA regions to offer Indian sellers a cross-border advantage
• A deeper push into AI-based logistics forecasting

There’s also a focus on green shipping — with carbon offset options and sustainable packaging practices now in pilot with 500+ sellers.

💡 The Bigger Picture

Akshay Ghulati isn’t just building a logistics company. He’s creating the infrastructure backbone for India’s D2C economy — one that supports scale, trust, and global ambitions.

In a world where delivery delays can make or break a brand, Shiprocket has become the quiet enabler of customer delight — and Akshay is the builder ensuring it runs smoothly every single day.

📢 Continue reading 100X Venture Hub to discover more builders who are powering India’s growth from the inside out.